Useful Information



Corona Virus Update:

As of 12th March 2020 (22:00 Swiss time):

Message from the organizer Cancun 4-star remains as previously scheduled as of now. And the support is from local authorities.

Statement from local authorities.

-The Mexican President and the Mexican Health Ministry, had a press conference this morning, where they said "There is no intention to restrict international travel to Mexico, or close borders or even seaports"


-Also the Quintana Roo' Ministry said yesterday "There are no plans to cancel events or flights from anywhere in the world to Cancun."


-The Health Ministry of Quintana Roo said this morning "Quintana Roo remains free of confirmed cases of the disease"

As of 12th March 2020 (13:00 Swiss time):

As of now, there are non-stops from Europe to Cancun, Mexico through major airport hubs including:

-       Frankfurt (with airline Condor)

-       Madrid (with airline Evelop Airlines)

-       Brussels (with airline Tuy Fly Belgium)

-       Paris (with airline Air France)

-       Zurich (with airline Edelweiss Air)

-       London LGW (with airline British Airways)

-       Istanbul (with Turkish Airlines)


As of 11th March 2020 (13:00 Swiss time):

1.       Current condition

Current confirmed cases:  8; cased of Death:  0

As of now as per the information is published received from local authorities, there is no ban on the public gathering and the sporting events in Mexico.


2.       Travel Restrictions

There is no travel restriction coming to Mexico, however, the flights coming from the most affected areas are being monitored. People identified with symptoms will be screened and treated by the local medical.

Documents provided by local health authorities:


3.       Contact

Mr. Iván Yépez

Mobile: +52 1 56 1164 8805




Useful Info


Organizer will provide the airport transfer for the Main Draw players only. In order to benefit from the airport transfer, players are requited to send their flight information to the organizer well in advance and no later than 3 days prior to their arrival. Otherwise, organizer will not be able to provide this service.


Transportation for qualification team, family and friends:


Hotel Grand Sens Cancun and Grand Oasis Palm has their own transportation service for the qualification teams or either family and friends. The cost is USD$10.00 (ten USD dollars) per person two ways: Cancun International Airport - Grand Sens Cancun or Grand Oasis Palm - Cancun International Airport. If you are interested to book transportation please contact directly the hotel transportation’ team, this service will be provided by the hotel.



Delegates and referees will be picked up at the Cancun Airport upon their arrival and transported to the Smart Cancun by Oasis Hotel (17 km from the airport). 




Hospitality Package(s)


Weather conditions in the same period when the event will be scheduled

MAX: 32°

MIN: 19°

Sunrise and sunset time

Sunrise: 7:10

Sunset: 18:20 


Mexican Peso 

Local Tourism Info

Official State Tourism Secretary:

Tourist Attractions

Xcaret, Xplor, Tulum, Xel-ha.

Time zone

GMT / UTC - 5